- Coverage120 ZIP codes · 4 counties
- HoursOpen 24/7
At a glance
- Typical time on site
- 1–2 hours
- ZIP codes covered
- 120
- Service areas
- 35
Platforms
Manufacturers we service
True makes thick-walled commercial cabinets meant to run without rest in a busy kitchen. On a large share of its models the refrigeration package is mounted on a slide-out deck, so fans and compressors can be worked on outside the cabinet rather than inside it.
Service request
Or call (857) 491-4488.
Request a repair
Step 1 of 2- The job
- Your details
Other makes
Other freezer brands
- SamsungFreezer
- LGFreezer
- WhirlpoolFreezer
- GE AppliancesFreezer
- MaytagFreezer
- BoschFreezer
- KitchenAidFreezer
- FrigidaireFreezer
- Sub-ZeroFreezer
- VikingFreezer
- KenmoreFreezer
- AmanaFreezer
- ElectroluxFreezer
- MieleFreezer
- ThermadorFreezer
- AdmiralFreezer
- AtosaFreezer
- AvantiFreezer
- BlombergFreezer
- EverestFreezer
- Fisher & PaykelFreezer
- HoshizakiFreezer
- HotpointFreezer
- InsigniaFreezer
- RoperFreezer
- True ResidentialFreezer
- Turbo AirFreezer
True Residential Freezer · Greater Boston
True Residential Freezer repair across Greater Boston
The residential-style True freezers found in some high-end home kitchens get exactly the same treatment from us, because underneath they are commercial machines.
Doors that take a beating
What True cabinets wear out is door hardware: hinge cartridges and gaskets. A door that has stopped closing on its own, or a gasket split at a corner, pours in heat the refrigeration was not designed to handle.
Both parts are routinely stocked, and replacing them is quick. Neither is a reason to consider a new cabinet. Once the door seals again, the compressor's run time usually drops noticeably.
Fans, drains and defrost
An evaporator fan motor that fails leaves the compressor running while no cold air moves across the shelves. A blocked drain line pools meltwater in the cabinet base, where it can freeze into a slab. Levelling the cabinet helps the drain empty as it should.
Defrost faults ice the evaporator and choke airflow. How the frost lies on the coil tells the technician whether defrost, airflow or a poorly sealing door is to blame.
Grease and refrigerant
A condenser coated in cooking grease cannot shed heat, and the compressor pays for it. Cleaning is routine and far cheaper than the alternative.
Newer True equipment runs on hydrocarbon refrigerant, which is flammable and demands its own handling procedure. Any sealed-system work follows EPA 608 handling and that procedure.
Questions
FAQ — True Residential Freezer repair
Can't see yours? Just ask us.
Does my home True freezer get commercial-style service?
Yes, because it is commercial equipment. The same approach and the same parts apply. Only the approach to scheduling differs, since a home kitchen is not trading.
Why is my True freezer warm with frost on the coil?
Either the defrost system has failed or the evaporator fan has stopped. The pattern of the frost shows which.
Are hinge cartridges worth replacing?
Yes; they are routine parts that restore the door's self-closing action and stop the heat leak. A worn cartridge left in place wears the gasket and hinge mountings with it.
Specification
True Residential Freezer repair — the numbers
- 1–2 hours
- Typical time on site
- 120
- ZIP codes covered
- 90-Day
- Parts warranty
