- Coverage120 ZIP codes · 4 counties
- HoursOpen 24/7
At a glance
- ZIP codes covered
- 120
- Service areas
- 35
Platform reference
Who builds True Residential, and what that means
- Platform family
- Commercial
- Service tier
- Commercial
- Categories built
- 3 of 12
Service architecture
- 01
True builds commercial refrigeration — reach-ins, under-counters and prep tables — engineered for continuous duty in a working kitchen
- 02
the dominant failure causes are condenser coils fouled with kitchen grease, worn door gaskets, and evaporator fan motors, all maintenance items rather than design faults
- 03
True residential-style units in high-end home kitchens get the same commercial service approach because that is what the equipment actually is
Expertise
Working on True Residential equipment
True Manufacturing builds heavy-duty commercial refrigeration in O'Fallon, Missouri — reach-ins, undercounters, prep tables and glass-door merchandisers built to a specification well above the value tier, and widely specified where a cabinet has to last a decade in a working kitchen. True builds heavy-gauge commercial cabinets around a self-contained refrigeration system that, on a great many models, sits on a deck designed to be withdrawn from the cabinet for service rather than worked on inside it — which turns a fan or compressor job into a manageable one in a kitchen that cannot spare the floor space around the unit. True is specified where a cabinet has to survive a decade in a working kitchen, and it is supported to match: hinge cartridges, gaskets and heavy door hardware are stocked wear items rather than reasons to write a cabinet off, and they are the parts these cabinets actually consume. On the sealed system, the change that matters over the last few years is the move to hydrocarbon refrigerant, which is flammable and carries its own handling procedure rather than the one the HFC equipment used.
Two things decide how long a True cabinet lasts in a Boston kitchen, and neither is the compressor: condenser cleanliness and gasket condition. We name maintenance as maintenance rather than replacing the same component repeatedly and calling it a fault. We service True Residential on commercial priority, because a kitchen with failed refrigeration or no ice cannot trade.
Platforms
Manufacturers we service
Greater Boston · installation context
What to know about True Residential before a technician arrives
Three things are worth knowing about True Residential before a technician arrives. First, True residential-style units in high-end home kitchens get the same commercial service approach because that is what the equipment actually is. Second, True builds commercial refrigeration — reach-ins, under-counters and prep tables — engineered for continuous duty in a working kitchen. Third, the dominant failure causes are condenser coils fouled with kitchen grease, worn door gaskets, and evaporator fan motors, all maintenance items rather than design faults.
- Coverage
- 120 ZIP codes · four counties
- Warranty
- 90-day parts, 30-day labour warranty
- Licensing
- Licensed & Insured in Massachusetts
Answered 24/7 · 3-hour window
Service request
Or call (857) 491-4488.
Request a repair
Step 1 of 2- The job
- Your details
Cross-reference
Related services
Recurring service items · 3
What we see fail on True Residential equipment
- Door gasket and hinge cartridge wear
- Evaporator fan motor failure
- R290 sealed systems requiring hydrocarbon procedure
Equipment · 3
True Residential appliances we repair
Only the categories True Residential actually builds — we do not list combinations that do not exist.
- Freezer1–2 hoursSchedule Freezer repair
True Residential · Greater Boston
True Residential appliance repair across Greater Boston
We service True Residential refrigerator, freezer, wine cooler. Not every manufacturer builds every category, and we do not advertise combinations that do not exist — the list above is what True Residential actually makes.
Specification
True Residential service — the numbers
- 3
- True Residential categories
- 120
- ZIP codes covered
- 35
- Service areas
- 90-Day
- Parts warranty
