- Coverage120 ZIP codes · 4 counties
- HoursOpen 24/7
Dispatch
Answered by a coordinator, at any hour. Say the town and the appliance first — it is what decides whether today is possible.
- Hours
- Open 24/7
- Mon–Fri 24 hours · Saturday 24 hours · Sunday 24 hours
- Office
- 100 Cambridge St, Suite 1400, Boston, MA 02114
- Dispatch and scheduling only — technicians work from the road, so there is no counter to bring an appliance to.
- bostonnearmerepair@gmail.com
- Best for certificates of insurance, invoices and paperwork. Never the fastest route to a booking.
Work order
Two minutes, no call required
The first screen asks where you are and what has broken. Your details come on the second, which is where you decide whether to hand over a phone number at all.
Request a Repair
Step 1 of 2- The job
- Your details
Procedure
What actually happens next
Four beats, from the first ring to the warranted repair. Nothing in the sequence is a promise about how we are; every line is something that either happens or does not.
- 01
You call, or you send the form
The line is answered around the clock, weekends and holidays included. The booking form below reaches the same coordinator, a little slower.
- 02
We check the address and hold a window
The coordinator confirms your ZIP is one of the 120 we cover, takes the make and the model plate, then agrees a three-hour slot with you on the call rather than assigning you one.
- 03
A technician diagnoses on site
The fault is identified in front of you, and you get one price covering the whole job. Nothing is dismantled until you have agreed that number, and it does not move afterwards.
- 04
The repair is warranted
90-day parts, 30-day labour warranty, running from the day of the visit. A return under it is not a new job and is not billed as one.
Coverage
Where we come out to
Suffolk, Middlesex, Norfolk and Essex County, worked by our own vans. Check the ZIP before you ring and the coordinator has one less thing to ask you.
- Counties
- 4
- Service areas
- 35
- ZIP codes
- 120
Check your ZIP before you call
Type a ZIP or a town name to open the local page — availability, that ZIP's own notes and the number to ring.
By county
Every town we cover sits under one of these, with its own page and its own local conditions.
Every service area →What we repair
Domestic and light commercial. Pick the appliance to see the faults we see most on it and what the work usually costs.
- Washer1–2 hoursSchedule Washer repair
- Dryer1–2 hoursSchedule Dryer repair
- Dishwasher1–2 hoursSchedule Dishwasher repair
- Oven1–2 hoursSchedule Oven repair
- Microwave1–2 hoursSchedule Microwave repair
- Freezer1–2 hoursSchedule Freezer repair
- Cooktop1–2 hoursSchedule Cooktop repair
- Ice Maker1–2 hoursSchedule Ice Maker repair
- Stove1–2 hoursSchedule Stove repair
- Range1–2.5 hoursSchedule Range repair
Commitments
What you can hold us to
No star ratings and no review counts on this page, because there is no verified first-party review set behind them. What follows is either a licence, a written warranty, or a rule about how the job is run.
- A price before a spanner
- Diagnosis, then one figure for parts and labour together, then your decision. There is no scenario in which an appliance is opened up against a number you have not seen.
- Independent, and we will say so
- We are not a manufacturer's authorised service agent. If a fault is still the brand's to fix under its own warranty, we will tell you that on the phone rather than take the job.
- A written record on request
- A written account of the diagnosis and the work, issued on request — the version a landlord, a condominium board or a health inspector will accept for their file.
Licensed & Insured in Massachusetts · 90-day parts, 30-day labour warranty
