- Coverage120 ZIP codes · 4 counties
- HoursOpen 24/7
Pricing
What an appliance repair costs in Greater Boston
We do not publish a price list, and this page explains why that is the honest answer rather than an evasion — along with what actually decides the figure, what the visit costs, and when we will tell you not to bother.
Request a Repair
Step 1 of 2- The job
- Your details
The short answer
Why there is no price list on this site
Because the same symptom has several causes, and they are not close together in price. A washer that will not drain is a blocked filter, or a failed pump, or a control board. Those are three different repairs and three very different bills, and no one can tell which you have from a description over the phone.
A shop that quotes you a figure anyway is quoting an average. It is either higher than your repair deserves, or it is a number the technician has to argue with you about on your kitchen floor once the machine is open. We would rather not begin that way, so we do not publish brackets we cannot stand behind.
What we will tell you, before anyone is dispatched, is what the visit costs and how the number is arrived at. That is below, in the words we use on the phone.
What decides it
Each appliance page sorts that machine's own documented failures from the cheapest to the most expensive, so you can see which end of the range your fault sits at once you know what has gone. They are built from the same failure data the rest of the site uses, which is why the same symptom appears in more than one band — that repetition is the argument for diagnosing before quoting, stated in data rather than asserted.
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- What freezer repair costs
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Repair or replace
When we will tell you not to bother
If the repair approaches half the cost of a comparable replacement and the appliance is past two-thirds of its expected life, replacing is the better decision and we will say so. You pay the diagnostic and nothing else. We do it regularly, and it is the reason the diagnosis comes before the quote rather than after it.
The exception is built-in and integrated equipment. Where replacement means cabinetry work, the economics run the other way, and a repair that looks expensive in isolation is usually still the cheaper outcome — which is why a panel-ready column or an integrated dishwasher is worth fixing well past the point where a freestanding machine would not be.
90-day parts, 30-day labour warranty covers what we do fit, so a second failure inside that window is ours rather than yours.
The four bands
Where a repair lands, cheapest to dearest
- Wear and safety parts. The cheap end, and the most common outcome. These are consumable or protective components that are designed to fail before anything expensive does — the part is inexpensive and the labour is short.
- Motors, pumps and moving assemblies. The middle, and where most jobs that are not a wear part land. The component costs more and reaching it usually means taking a panel or a drum out, so the labour is longer than the part alone suggests.
- Control boards and electronics. Expensive, and the band worth a second opinion before you commit. The board itself is the cost — the labour is often short. On an older machine this is the point where replacing the appliance starts to compete with repairing it, and we will say so.
- Sealed refrigeration system. The top of the range, and the least common. A sealed-system fault means recovering the refrigerant, brazing, evacuating and recharging under EPA 608 handling rules. On most mass-market units past a certain age this is the repair we advise against, and we tell you that before you pay for it rather than after.
We do not publish a fixed price per repair, because the price is set by the component that failed and that is established on site rather than guessed from a description. We do not offer a free estimate, and we would rather say so here than on your doorstep.
Questions
What it costs, in the words we use on the phone
Can't see yours? Just ask us.
How does your pricing work?
There is a diagnostic fee for the visit, credited against the repair if you go ahead. Once the technician has identified the actual fault you get one fixed price covering parts and labour, and you approve it before anything is dismantled. That price does not move once the machine is apart, and there is no separate labour charge appearing at the end.
Are you really open 24/7, and does it cost more at night?
We answer the phone 24 hours a day, seven days a week, and the rate is the same at 3am on a Sunday as at 10am on a Tuesday. There is no emergency surcharge, no after-hours premium and no weekend rate. What changes overnight is availability, not price: fewer vans are on the road, so an overnight call is normally booked for first thing rather than dispatched immediately. If it is a genuine emergency — a gas smell, water running, a freezer full of stock — say so and we will tell you honestly what we can do that hour.
What warranty do you provide?
Parts we fit carry a 90-day warranty, and our labour is covered for 30 days. If the same fault returns inside the labour period we come back and there is no second diagnostic fee; a part that fails inside its own 90 days is covered for the part itself. The warranty covers the repair we performed rather than the whole appliance, so an unrelated component failing later is a separate job — and we will tell you plainly which of the two you are looking at.
Will you tell me if the repair is not worth doing?
Yes, and we do it regularly. If the repair approaches half the cost of a comparable replacement and the appliance is past two-thirds of its expected life, we will say that replacing is the better decision. The exception is built-in and integrated equipment, where replacement means cabinetry work and the economics run the other way.
What should I have ready when I call?
The brand and model number, and a plain description of what the appliance is doing. The model number is on a sticker inside the door frame, behind the kick plate, or on the rear panel. With it we can load the parts that typically fail on that specific platform before the technician leaves, which is the single biggest factor in whether the call finishes on the first visit. A photo of the sticker sent through works fine. Call (857) 491-4488.
Service request
Two questions, then your details. You get one fixed price after the technician has seen the machine, and you approve it before anything is dismantled.
Get it diagnosed
Step 1 of 2- The job
- Your details
- Licensed & Insured in Massachusetts
- EPA 608 refrigerant handling
- 90-day parts, 30-day labour warranty
- Open 24/7
- 120 ZIP codes covered