- Coverage120 ZIP codes · 4 counties
- HoursOpen 24/7
Specification
What this shop is, in figures
- Trading since
- 2010
- Base
- Boston, MA
- Coverage
- 120 ZIP codes · 35 service areas
- Counties
- Suffolk, Middlesex, Norfolk, Essex
- Dispatch
- Open 24/7
- Licensing
- Licensed & Insured in Massachusetts
- Warranty
- 90-day parts, 30-day labour warranty
Origin
How this shop started
Dominic Varga spent six years on a manufacturer's warranty route covering the North Shore and the inner suburbs. The route paid per stop, which quietly punishes the one thing that actually fixes appliances: taking the time to find the real fault. Swap the obvious part, close the ticket, move on — and see the same house again in five weeks.
He started Boston Near Me Repair in 2010 to run it the other way round. Technicians are paid for the diagnosis, not the stop count. Nobody quotes a repair before seeing the machine. And if a repair does not make financial sense, the technician is expected to say so out loud, take the diagnostic fee, and leave the sale on the table.
Greater Boston housing makes that approach necessary rather than noble. A Somerville triple-decker with the laundry in the basement, a pre-war brick walk-up in Allston, a Back Bay brownstone kitchen you cannot swing a door in and a Revere two-family a block off the water each break appliances differently — long vent runs up three storeys, plumbing two generations older than the dishwasher bolted to it, salt air off the harbour, road salt tracked in all winter. The machine on the invoice is rarely the whole story.
Today the shop runs four technicians out of Boston and covers 120 ZIP codes across Suffolk, Middlesex, Norfolk and Essex County. Every call is still worked by someone whose name is on this page.
Record
How we got here
Sixteen years of one-line entries. Every date is a change in what the shop could take on, not a milestone graphic.
- 2010
- Dominic Varga starts the shop out of a single van in Boston, covering Suffolk County.
- 2013
- Second and third vans added; coverage pushed north through Somerville, Medford and Malden.
- 2014
- Built-in and column refrigeration line added for the Brookline, Newton and Weston work.
- 2016
- Commercial division opens — restaurants, delis and laundromats across Suffolk, Middlesex, Norfolk and Essex County.
- 2018
- Parts stocking agreement lets vans carry the common OEM boards, pumps and elements.
- 2020
- Classified essential; ran full schedules through the shutdown with contactless calls.
- 2022
- Coverage completed out to Cape Ann — Gloucester, Rockport and the Essex shore.
- 2026
- Four technicians, 120 ZIP codes, dispatch open 24/7.
House rules
Four rules we do not bend
Written down because they cost us money sometimes, and we keep them anyway.
Diagnose Before Quoting
No phone estimates pulled from a script. A technician finds the actual fault, then prices the actual repair.
One Number, In Writing
Parts and labor in a single figure you approve before anything is opened. It does not move afterwards.
We Say When Not To Fix
If the machine is not worth the repair, we tell you that and charge you the diagnostic only. No upsell.
Treat The House Properly
Shoe covers, floor protection under the pull-out, and the kitchen left the way we found it. Every visit.
Staff register
Who turns up
These four are the people who will be in your kitchen — and the ones writing the guides on our blog.
01Since 2010
Dominic Varga
Founder & Lead Technician
Dominic started out servicing walk-ins for a Chelsea restaurant supplier, then spent six years on a manufacturer's warranty route running from the North Shore down through the inner suburbs. He opened the shop so techs would get paid to diagnose properly rather than paid per stop.
- EPA 608 Universal
- Sealed-system specialist
- Samsung & LG platforms
02Since 2014
Cassidy Lorne
Senior Technician — Built-Ins & Compact Laundry
Cassidy handles the panel-ready and column refrigeration common in Brookline, Newton, Wellesley and Weston, plus the stacked and compact laundry that fills Back Bay and Beacon Hill closets. She measures twice before anything comes out of a cabinet.
- Panel-ready & column refrigeration
- Compact and stacked laundry
- Bosch, Miele, Sub-Zero & Wolf platforms
03Since 2016
Emeka Duruji
Commercial Service Lead
Emeka runs the restaurant, deli and laundromat accounts from Somerville out to Gloucester. He works the pre-open window so a kitchen never loses a service, and writes the documentation health inspectors ask for.
- Commercial ice and refrigeration
- Hoshizaki & Hobart platforms
- EPA 608 Universal
04Since 2019
Talia Beckerman
Service Coordinator
Talia builds the day's routes around I-93, Route 128 and the Storrow Drive crawl, chases parts distributors for next-morning delivery, and handles condo boards, supers and certificates of insurance so you don't have to.
Credentials
What we hold, and what we do not
No ratings, no review counts, no manufacturer authorisation. Six values, each of which is either a licence, a written warranty or a hiring rule.
- Licensed & insured
- Licensed & Insured in Massachusetts. Full general liability cover and technician bonding in every service area.
- EPA 608 certified
- All refrigerant handling performed by EPA-certified technicians.
- Not authorised
- We hold no manufacturer authorisation and do not claim any — so if a fault is still under factory warranty we will tell you to call the brand.
- Background checked
- Every technician passes a full criminal background check before hiring.
- Parts warranty
- All OEM replacement parts carry a 90-day warranty against defects.
- Labor warranty
- If the same issue returns within 30 days, we fix it at no charge.
Coverage · 35 service areas
Where we actually drive
Suffolk, Middlesex, Norfolk and Essex County — 120 ZIP codes, worked by our own vans.
Book the shop, not a call center
Talk to the technician who will do the work
Open 24/7 · All brands · 90-day parts, 30-day labour warranty
