Fisher & Paykel Appliance Repair in Greater Boston, MA

Fisher & Paykel is a New Zealand manufacturer, owned by Haier since 2012, that engineers its own platforms and also builds the DCS professional cooking range. Fisher & Paykel refrigeration uses electronically managed airflow and defrost with compartment sensing rather than a mechanical cold control, so a temperature complaint is read at the sensors and fans before the sealed system is considered. Two pieces of Fisher & Paykel engineering are genuinely unlike anything else and change the service call completely. The DishDrawer is a dishwasher built as one or two independent drawers, each with its own motor, pump and lid seal — so one drawer can fail entirely while the other washes normally. The SmartDrive top-load washer runs a direct-drive electronically commutated motor with no gearbox and no belt.

On a double DishDrawer the drawers are separately diagnosable machines, and the lid seal and its lift mechanism account for a large share of the leaks. Knowing that before arriving is the difference between a seal and a pump on the quote. Fisher & Paykel service procedures do not carry over from mass-market equipment, and a technician who has only worked the mass market will not have seen them.