Perlick Appliance Repair in Greater Boston, MA

Perlick builds in Milwaukee and is, first and foremost, a bar equipment manufacturer: back-bar and underbar refrigeration, glass and bottle coolers, draft beer dispensing systems, and a residential Signature Series line of built-in undercounter refrigeration, wine reserves and refrigerator drawers. It is specialty refrigeration for a bar or a high-end kitchen rather than volume storage for a production kitchen. Perlick undercounter and back-bar refrigeration is built to sit flush inside a bar structure or a cabinetry run, front-vented through a grille at the toe rather than breathing from behind, with forced-air cooling in a shallow cabinet that has very little thermal mass to fall back on. That construction is exactly why blocked front ventilation, rather than the sealed system, is the first thing we check on a warm Perlick. There are two service channels here rather than one. The refrigeration side is conventional to diagnose and awkward to reach, because an undercounter cabinet comes out of a fitted bar or a joinery run before anything is opened — planned into the visit rather than discovered during it. The dispensing side is a system rather than an appliance: glycol power pack, trunk lines, tower, faucets and gas, where a complaint about the beer is as often in the line run or the gas as in the cooler standing behind it.

A Perlick call is usually attended in one of two very different contexts: behind a bar, where the dispensing system and the underbar refrigeration are one installation, or in a fitted domestic kitchen, where a Signature Series undercounter unit sits in expensive joinery and has to be pulled and refitted carefully. We ask which before dispatch because the two need different preparation. We service Perlick on commercial priority, because a kitchen with failed refrigeration or no ice cannot trade.